Privacy Policy

Introduction

The terms “We” / “Us” / “Our” / “Company” individually and collectively refer to Besure Sainik Canteen Private Limited, and the terms “You” / “Your” / “Yourself” refer to the users of the mobile application and website (collectively referred to as the “Platform”).

This Privacy Policy is an electronic record in the form of an electronic contract formed under the Information Technology Act, 2000 and the rules made thereunder, including amendments relating to electronic documents and records. This Privacy Policy does not require any physical, electronic, or digital signature.

This Privacy Policy is a legally binding document between You and Besure Sainik Canteen Private Limited. The terms of this Privacy Policy shall be effective upon Your acceptance (directly or indirectly in electronic form, including by clicking on an “I Accept” option or by using the Platform).

This document is published in accordance with the provisions of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 under the Information Technology Act, 2000.

By using the Platform, You acknowledge that You have read, understood, and agreed to this Privacy Policy. If You do not agree, please do not use the Platform.

Consent

By providing Your information or by using the facilities provided by the Platform, You consent to the collection, storage, processing, and transfer of Your Personal Information and Non-Personal Information in accordance with this Privacy Policy. You further agree that such use shall not cause any loss or wrongful gain to You or any other person.

User Information

To avail certain services, users may be required to provide information including but not limited to:

• Name

• Email address

• Gender

• Age

• PIN code

• Payment details (credit/debit card information)

• Password and account credentials

• Occupation and interests

Such information is used to:

• Provide and improve services

• Maintain and protect the Platform

• Develop new features and services

Information freely available in the public domain or furnished under the Right to Information Act, 2005 or any other applicable law shall not be regarded as sensitive personal data.

Cookies

We may use cookies or similar technologies to enhance user experience and analyze usage patterns. Cookies help assign a unique User ID and do not identify users personally unless voluntarily provided.

We may also collect IP addresses to:

• Deliver content efficiently

• Measure site traffic

• Understand geographic usage trends

Third-party advertisers may place cookies which we do not control.

Links to Other Websites

The Platform may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites, and Your use of such sites is at Your own risk.

Information Sharing

We do not share sensitive personal information with third parties without prior consent except in the following cases:

1. When required by law, court order, or government authority for verification, investigation, or legal compliance.

2. With group companies, officers, or employees for processing information on our behalf, subject to strict confidentiality and security obligations.

Information Security

We implement reasonable security practices, including encryption, firewalls, and restricted access, to safeguard user information. However, no system is completely secure, and we cannot guarantee absolute security of data transmitted over the internet.

We may update this Privacy Policy from time to time. Any changes will be effective upon posting on the Platform.

Grievance Redressal

In accordance with applicable law, the Grievance Officer details are provided below:

Grievance Officer: Mr. Parth Garg
Website: https://besureindia.in
Email: richabscpl@gmail.com