FAQs
The app is intended for customers eligible to purchase from Besure Sainik Canteen. Access and availability of products may be subject to verification and internal policies.
You can place an order by selecting products through the app or website, adding them to your cart, and completing the checkout process using an available payment method.
We accept online payments through supported payment gateways. Available options will be shown at checkout. Cash on Delivery may be available in selected locations.
Delivery usually takes 2–7 business days depending on your location and product availability. Exact timelines may vary.
Orders can be cancelled only before dispatch. Once dispatched, cancellation requests will not be accepted.
If a product is damaged, defective, or incorrect, you may request a return within 48 hours of delivery by contacting customer support with proof of purchase.
Approved refunds are processed within 7–10 business days to the original payment method.
No. Perishable goods, consumables, and items marked as non-returnable are not eligible for return unless damaged or incorrect.
We use reasonable security practices and safeguards as outlined in our Privacy Policy to protect your personal information.
You can reach us via email at richabscpl@gmail.com or by phone at +91 9650822700.
